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Customer support is our passion.
It’s not just what we do.
It’s our core identity.
We continually reallocate both human and technical capital, giving clients constant access to front-line support on a near-continual basis with locations in every major global timezone.
Our industry veterans have a blend of business and technology backgrounds to improve both our products and dedicated services continually and responsively.
Our commitment doesn’t end after implementation. Our ongoing consultative approach gives you and your team the agility and flexibility you need to remain competitive and profitable.
Onboarding Implementation Managers
We pair you with a dedicated workflow specialist throughout your integration. Your implementation manager liaises directly with a dedicated TRAFiX technical support and development team to mitigate any burdens on your internal resources throughout the onboarding phase.
Ongoing Relationship Managers
With extensive and specialized domain expertise, your TRAFiX dedicated relationship manager will provide ongoing training, troubleshooting, and support. Our managers possess the knowledge you need to outpace the competition, with continuous, proactive customer support to help you integrate new features and capabilities quickly and seamlessly.
24/6 Front Line and Technical Support
Have a general question or encounter a problem? We’re always one email or phone call away.
Contact Us
Sales
sales@trafix.com
US & Canada: +1 646 779 3480
EU: +44 (0) 20 3855 6089
Support
Our Locations
34 Willis Avenue
2nd Floor
Mineola, NY 11501
US: +1 646 778 1760
Texas:
6600 Chase Oaks Blvd
Suite 150
Plano, TX 75023
London:
20 Primrose Street
The Broadgate Tower, 12th Floor
London, UK EC2A 2EW
Toronto:
130 King Street West
Suite 1900
Toronto, CA M5X 1E3